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Money: orders & payouts

Console → Money is the financial hub: the order list and the VIP upgrade entry live here; the Today and Insights pages show income at a glance.

The life of an order

Section titled “The life of an order”
The life of an orderAn order waits 15 minutes for payment. If the member pays, it becomes Paid and membership or tier access starts at once; after settlement it is Completed. If time runs out it simply Expires. A transfer that doesn't match an order is rejected and refunded after review.🧾 Awaiting payment15-minute windowtime runs out⌛ Expirednothing to domember pays✅ Paidmembership or tier starts nowsettled🏁 Completedowner's share sent↩ A transfer that doesn't match an orderis rejected and refunded after review.
  1. A member starts a purchase and the order is created in the Waiting state, valid for 15 minutes, then expires automatically.
  2. The member pays; once the amount is verified the order is marked Paid — membership or tier access starts immediately and you get a notification.
  3. Settlement then completes automatically: the platform takes its 10% service fee, the inviter bonus (if on) is shared with the inviter, and the rest is sent straight to your own Mixin wallet through the platform’s Mixin Safe — usually within seconds to a few minutes. There is nothing to withdraw. See how one payment splits →

Payment problems are rejected explicitly: an amount too low (underpayment), a trace id that doesn’t match (paid on the wrong order), or the wrong recipient. Those payments never take effect — the platform verifies them and returns the money to the member, the same way it came.

Finding orders

Section titled “Finding orders”

Money → Orders: filter by status (Paid / Completed / Expired), search by order number, trace id, member Mixin ID, or name, and scope to the last 7 / 30 / 90 days. Every order can be matched back to the original Mixin transfer through its trace id.

The console Orders page
  1. Search by order number, trace id, Mixin ID or member name.
  2. Each order card: number, amount and who paid.
  3. Status: Paid, Completed or Expired.
Section titled “Reading income trends”
  • The Today page’s Pulse: income and order counts for the last 14 days.
  • Insights → Statistics: income charts (order income, red packets, and tips — visible for paid circles), with USD conversion.

Membership gifts

Section titled “Membership gifts”

Members → Membership gifts: extend a specific member’s membership for free. Fill in the recipient, duration (months), how it’s counted (straight duration or the next calendar month), and a reason. The action is kept in an audit log.

If something goes wrong

Section titled “If something goes wrong”
  • The order shows Expired but the member says they paid — ask the member for the trace id and check it in order search. When a payment doesn’t match its order, the order never takes effect and the platform returns the money to the member after review.
  • Income hasn’t arrived — after each order is paid, the platform immediately transfers your share (total minus the 10% fee and any inviter bonus) straight to your Mixin wallet, usually within seconds to a few minutes; if it’s late, look up the transfer in Mixin using the order’s trace id.
Section titled “Related pages”